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I purchased a ballooning voucher as a brithday gift for my boyfriend last year. Unfortunately due to an oversight, there were not enough flights from our area and we are still waiting for a chance to fly. If you decide to purchase from them, please read their terms and conditions carefully since it is cleverly hidden on their website. Also be aware that under no circumstances will 100% of your money be refunded and incase you are stuck in a position like me, you may have to upgrade i.e. pay more money a) to have a better chance of flying and b) to increase the validity of your voucher (otherwise its money down the drain). Moreover, incase of an upgrade, regardless of whether or not the prices have been slashed, you will still be charged a higher rate since it does not amount to a "new" purchase.
Shahzia A.