Training Providers in Swindon (Wiltshire)
7 Southernwood Drive
Whatever the size of your business, if you use the telephone as your primary means of communicating with prospects or customers - we can help you build a flexible workforce armed with the skills and motivation to succeed.
Areas of Expertise
Sales - Telemarketing/ Telesales
Customer Service skills - verbal and written
Communication - soft skills
Coaching - to maximise potential
Increase telephone sales
Maximise conversion levels
Increase Decision Maker contact
Enable the teams to really bring alive the brand messages - giving them the confidence to sell with belief and conviction
Improve pipeline management and effectiveness
Improve the quality, value and impact of every prospect touchpoint
Enhance your customer service experience
Increase the efficiency of your customer service response
Empower the teams to find alternative ways of saying 'yes I CAN help you'
Increase customer retention levels
Strengthen your customer service strategy and make it work for you
Clearpoint can provide you with the expertise and support necessary to achieve your business goal
The mind is a parachute - it works best when open!
Our training workshops aim to deliver tangible results, specific to your business needs.
Learning events are:-
Wholly participative - 70% experience and activity based to underpin the learning messages
We are dedicated to the principle that 'people make the difference'
High challenge - low stress
Practical and measurable
Pre and post training exercises - specific to the business
Workbooks and a tool-kit for practical use and application
Coaching and call evaluation
Post course support and advice
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